RETURNS

Free Returns

A Confident Purchase — Guaranteed

We understand that choosing an engagement ring online is a meaningful decision. Our Free Returns policy is designed to give you peace of mind, allowing you to shop with confidence and clarity.

If your ring isn’t exactly what you envisioned, we make returns simple, secure, and free.

Our Free Returns Policy

  • Complimentary Returns
    Eligible engagement rings may be returned at no cost within the return window.

  • Easy & Secure Process
    We provide instructions to ensure your ring is safely returned to us.

  • No Questions Asked
    If the ring is not right for you, you may return it in accordance with our policy.

Return Window

  • Returns must be initiated within [X] days of delivery

  • Items must be shipped back within the specified timeframe once approved

Eligibility Requirements

To qualify for a free return, the following conditions must be met:

  • Engagement ring was purchased directly from us

  • Item is returned in original, unworn condition

  • Original packaging, documentation, and certificates are included

Items Not Eligible for Return

  • Engraved or personalized rings

  • Custom or made-to-order designs

  • Rings showing signs of wear, damage, or alteration

  • Items modified or repaired by a third party

How the Return Process Works

  1. Request a Return – Contact our customer care team to initiate your return.

  2. Secure Shipping – Follow our instructions for safely returning your ring.

  3. Inspection – Our team inspects the ring upon receipt.

  4. Refund Issued – Once approved, your refund is processed to the original payment method.

Our Promise

Your trust matters. Our Free Returns policy reflects our commitment to transparency, quality, and your confidence when purchasing a fine engagement ring online.

For full return details or to initiate a return, please contact our customer care team.