FREE QUARTERLY MAINTAINENCE
Free Quarterly Maintenance
Complimentary Care for Fine Engagement Rings — Wherever You Are
Your engagement ring is designed to last a lifetime. Our Free Quarterly Maintenance program ensures your ring remains brilliant, secure, and beautifully crafted—no matter where you’re located.
As an online fine engagement ring company, we provide expert maintenance through a simple, secure mail-in process, handled by our in-house jewelers.
What’s Included
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Professional Ring Inspection
Careful evaluation of prongs, settings, and mountings to ensure all stones remain secure. -
Gentle Professional Cleaning
Ultrasonic and steam cleaning (when appropriate) to restore brilliance and fire. -
Prong & Setting Assessment
Early identification of wear or loosening to help prevent stone loss. -
Minor Tightening & Adjustments
Complimentary tightening performed during routine maintenance when required. -
Expert In-House Care
All maintenance is completed by our experienced jewelers using industry-best practices.
Why Quarterly Maintenance Matters
Engagement rings are worn daily and naturally experience wear over time. Regular professional maintenance:
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Preserves sparkle and brilliance
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Helps prevent stone loss and costly repairs
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Extends the life of your ring
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Protects both sentimental and investment value
How It Works
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Request Service – Contact our team to initiate your quarterly maintenance.
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Secure Mail-In – We provide instructions for safely shipping your ring to us.
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Expert Care – Our jewelers inspect and professionally maintain your ring.
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Return Shipping – Your ring is securely returned to you once service is complete.
Eligibility
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Engagement rings purchased directly from us
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Diamond and select gemstone rings set in gold or platinum
Certain delicate gemstones, specialty settings, or extensive repairs may not be included. Any additional services will be discussed prior to work being performed.
Our Commitment
We believe exceptional engagement rings deserve exceptional long-term care. Our Free Quarterly Maintenance program reflects our dedication to craftsmanship, transparency, and your peace of mind—long after your purchase.
For full details or to request service, please contact our customer care team.