LIFETIME WARRANTY
Lifetime Warranty
Our Commitment to Craftsmanship — For Life
We stand behind the quality and craftsmanship of every engagement ring we create. Our Lifetime Warranty is designed to give you lasting confidence in your purchase, reflecting our commitment to excellence long after your ring is delivered.
This warranty applies to engagement rings purchased directly from us and is provided at no additional cost.
What the Lifetime Warranty Covers
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Manufacturing Defects
Coverage for defects in materials or workmanship under normal wear. -
Structural Integrity
Issues related to the original construction of the ring setting. -
Prong & Setting Defects
Manufacturing-related failures affecting stone security.
All warranty services are performed by our in-house jewelers to ensure consistent quality and care.
What Is Not Covered
To ensure transparency, the Lifetime Warranty does not cover:
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Normal wear and tear over time
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Loss, theft, or damage to the center stone or accent stones
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Damage caused by accidents, misuse, or improper care
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Third-party repairs, resizing, or alterations
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Cosmetic changes such as scratches or dents from daily wear
How Warranty Service Works
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Contact Us – Reach out to our customer care team to request warranty service.
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Secure Mail-In – We provide guidance for safely shipping your ring to us.
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Evaluation – Our jewelers assess the ring to determine warranty eligibility.
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Service Completion – Covered repairs are completed and the ring is returned to you.
Warranty Eligibility
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Applies only to engagement rings purchased directly from us
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Proof of purchase may be required
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Warranty remains valid only if maintenance and repairs are performed by us
Our Promise
Your engagement ring represents a lifetime commitment. Our Lifetime Warranty is our promise to stand behind our craftsmanship and provide peace of mind for years to come.
For full warranty terms or to request service, please contact our customer care team.